Restore Power Faster
Spend less time manually calling in individual crew members and more time
focused on restoring the services your customers depend on.
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Get crews on-site faster
Identify the skills you need to restore services, then automatically assemble a crew based on available, qualified staff in minutes.
Free up your frontlines
Eliminate the tedious, manual steps your control room and frontline supervisors need to take to assemble crews on-site to get services back online.
Make sure every after-hours call is compliant
Never worry about who to call or when to call them with a flexible call out solution that adapts to your unique staffing policies.
Easily see who’s qualified and available
Not all after hours disruptions are created equal. Some will require large teams, others might require small teams of multi-skilled workers. So, how do you quickly identify which team members have the right skills to get services back online? With I-DE-A you can easily tag and sort crew members based on their department, role and availability to make sure you’ve got the right team for the job.
Control room operators and frontline supervisors have a lot to juggle when services are disrupted. Sometimes they’re answering customer calls, other times they’re requesting a locate or trying to minimize the impact of the disruption. I-DE-A gives them one less thing to worry about, by automatically calling in crews to help with repairs.
In the midst of a service disruption, it can be tough to keep track of everyone that’s available for overtime hours. Sorting through manual lists of available staff takes extra time that your staff can’t spare. With I-DE-A you’ll never have to worry about who to call in. Our automated call out solution adapts to even the most complex staffing policies.